Jun 29, 2012
In this episode, Ciaran and Daniel discuss how they use URL shortening and eventually…reveal a really simple but interesting technique which enables you to view the analytics on any published bit.ly or goo.gl shortened URL link.
Jun 26, 2012
In episode 66 Ciaran talks to Bian Salins, Head of Social Media Innovation for BT Customer Service. An experienced social media practitioner and visionary, Bian heads up the team who manage @BTCare, BT's hugely successful social media customer service channel. Ciaran met Bian at the recent Social Media Influence...
Jun 12, 2012
In this episode we have scooped an exclusive for you!
Daniel caught up with Thomas Brown, Head of Insights at the Chartered Institute of Marketing (CIM) to get the low down on the second wave of the CIM's Social Media Benchmark 9 days before the report is out.
Wave 2 of this important report looks at...